Whether you are a butcher, a baker, a candlestick maker, or web designer, you have certain technologies that you depend on to get your job done. That technology has to remain up and running at 100% capacity 100% of the time. If it doesn’t, you don’t.
The problem is you may not have the necessary expertise to stay on top of every situation that could bring your business to its knees. That is still no excuse to be completely at the mercy of hardware, software, and networks that can take you out of the game without notice.
The most likely thing you are going to have to do when disaster strikes is call an expert. You need to have a resource like Firewall Technical IT support services in your speed dial. This type of company can “…provide the tech support needed to deploy, maintain, and improve networks, servers, desktop computers, and mobile devices.”
But that is what you do when the worst has already happened. What you need to know is how to know when it is time to call in that kind of support, and if you’re lucky, how to keep those problems from happening altogether. Here are a few tips to keep you, and your equipment in the game:
Get a Mac
Don’t mistake this for an add. Nor is it a salvo in the never ending fanboy wars. It is buying advice based on statistical and usage data from IBM. IBM says Mac deployment saves money. These savings are largely realized in support costs.
Last year, the test run of Macs showed a $270 savings. IBM expects to deploy 100,000 Macs by the end of 2016. And in some cases, the savings have doubled. Macs tend to cost considerably more than the commodity PC they replace. That just goes to show that initial price is not the biggest part of total cost of ownership.
As the old saying goes, you get what you pay for. Paying for quality up front tends to pay off in longevity. That is true whether you are buying printers or automobiles. Bargain shopping for mission critical equipment always costs more in the end. So if your computer is the most critical equipment you have, get a Mac.
Sound and Fury
Your computer’s hard drive is going to be the first major component to go. In fact, if you listen hard enough, all that sound and fury coming from your drive signifies quite a bit more than nothing. Learn what those sounds mean, and you can save your data from being destroyed by a dying drive.
For instance, a Seagate Momentus laptop drive will make a drilling noise when its head goes bad. If you have a spinning hard drive, you should get to know the sounds it makes. The right sound can give you enough of an early warning to get all of your vital information backed up. While your drive is in the shop, you can keep your business going from your backup.
In most cases, you don’t have to be an expert to know when something is wrong. Things start to slow way down. There are periodic stutters and crashes. On a Windows PC, a good virus scanner can probably tell you if you have been infected. You might want to do a complete scan if a restart doesn’t work.
A Mac is much less prone to viruses. So if you start having these problems there, you will want to run a different kind of diagnostic. Macs have self-diagnostic tools that can tell you a lot about the state of your hardware. Accessing the Apple Hardware Test is a little different depending on which Mac you happen to be using.
In most cases, you have the power to diagnose your own problems. Use it. If you don’t like the builtin tool, others exist for both Mac and Windows PCs. Do it as often as you need to. Additionally, listen to what your hard drive is telling you. And if you are not particularly comfortable with troubleshooting computer problems, do what IBM did and get a Mac.